Kevin Mahan

ACTIVE Field Contact

On-Site Remote Hands Break/Fix

SENIOR IT FIELD TECHNICIAN

Capability Metrics

3,000+ Field Service Engagements

Since 2013 Field Experience

DC · Retail · Commercial Environments Served

OSHA-10 Certified

Aerial Lift Platform Certified

Nationwide Travel Available

Emergency Response Capable

Specializations

Hands-on field support across infrastructure, retail technology, and operational continuity.

Data Center Services

Deployments, rack-and-stack, remote hands, server replacement, break/fix, cable remediation, asset recovery, and decommissioning.

POS Systems

Retail and restaurant POS support including terminals, printers, payment peripherals, kitchen display systems, bump bars, and back-of-house infrastructure.

CCTV Systems

Camera hardware support, installation assistance, field diagnostics, site observation, validation, and troubleshooting.

Structured Cabling

Cat5e, Cat6, Cat6A, pathway work, terminations, labeling, testing, remediation, rooftop installs, and physical-layer deployment.

Network Infrastructure

Switches, routers, firewalls, wireless access points, UPS systems, patch panels, racks, cabinets, connectivity validation, and full infrastructure installation.

Hardware Break/Fix

Diagnostics and replacement support for workstations, printers, kiosks, peripherals, network equipment, and field hardware.

Elevated Access & Industrial Work

Aerial lift platforms, scissor lifts, boom lifts, forklifts, MEC-135-class equipment, rooftop installations, warehouse sites, and commercial facility deployments.

Professional Summary

Kevin Mahan is a Senior IT Field Technician specializing in data center services, POS systems, CCTV systems, structured cabling, network infrastructure, elevated-access installations, and hardware break/fix support.

His work spans retail, restaurant, commercial, industrial, rooftop, and data center environments, including deployments, decommissioning, rack-and-stack operations, restaurant POS systems, kitchen display systems, bump bars, network equipment installation, and full business infrastructure build-outs.

He brings a systems-oriented, diagnostic, and evidence-driven approach to field service, with emphasis on root-cause identification, clean execution, clear documentation, and long-term operational reliability.

Technical Strengths

Troubleshooting

Systematic diagnostic process, pattern recognition, recurring failure analysis, and evidence-based technical validation.

Documentation

Structured closeout notes, service records, procedural references, and reusable field templates.

Field Execution

Independent site work, hardware replacement, cabling runs, deployment completion, and clean site handoff.

Infrastructure Validation

Physical layer verification, device state, power, connectivity, environmental constraints, and operational readiness checks.

Infrastructure Deployment

Full build-outs covering structured cabling, wireless, network hardware, POS systems, CCTV, rack environments, and UPS systems.

Site Assessment

Pre-deployment surveys, equipment validation, rooftop and facility inspections, and readiness analysis prior to mobilization.

Operating Profile

Kevin operates as a precision-first field technician across active construction sites, retail environments, warehouse facilities, commercial rooftops, telecommunications spaces, and data centers. He works effectively in emergency situations and hard-down outage scenarios, and regularly coordinates alongside electricians, low-voltage teams, and general contractors.

Systems Thinking Root-Cause Orientation Precision Execution Emergency Response Documentation Discipline Cross-Domain Troubleshooting OSHA-10 Certified Aerial Lift Certified Customer-Focused Field Service

Best-Fit Assignments

Kevin works most effectively with organizations that value competence, accountability, direct communication, and practical resolution over process for its own sake.

Preferred assignments include infrastructure deployments, hardware break/fix, troubleshooting investigations, structured cabling projects, site assessments, documentation engagements, escalation analysis, and data center operations.